1. Acceptance of Terms
1.1 Verigo Logistics Ltd. (“Verigo”, “we”, or “us”) provides you with its Service (as described below) under the terms of this Terms of Service agreement (“TOS”). You acknowledge that you have read, understood, and consent to be bound by this TOS by approving it or by accessing or using the Services or our website at https://www.myverigo.com. If you are entering into this TOS on behalf of a corporation, business, or other legal entity, you represent and warrant that you have the authority to bind such entity and its affiliates to this TOS, in which case the words "you" and "your" apply to such entity and its affiliates. You do not support this TOS and should not use the Service if you do not have such authority or if you do not agree with it. 1.2 At any time, we reserve the right to alter or adjust parts of this TOS at our absolute discretion. If we do this, we will post the changes on this page and show the date these words were last updated at the top of the page. We'll also let you know through the Services' user interface, an email notification, or some other fair means. Except for changes covering new functions of the Services or changes made for legal purposes, all such changes will become effective no sooner than twelve (12) days after they are released. Continued use of the Service after the effective date of all such improvements constitutes approval of the new TOS.1.3 To access and use those features of the Service, you will need to register with Verigo. You agree to provide and retain valid, correct, present, and complete information about yourself as prompted by the Service's registration form if you want to register for the Service. You understand and accept that some aspects of the Services, such as your address and mobile phone number, include current and correct information about you. Verigo is not liable for any delays or inability to use the Services as a result of your supplying incorrect, unreliable, incomplete, or out-of-date data. Our Privacy Policy governs your registration details as well as some other personal information. If you are under the age of 18, you can use the Service without registering only with your parent or guardian's permission.1.4 You are solely responsible for the security of your password and account, if any, and for any and all activities that occur when using your password or account. You agree to promptly inform Verigo of any unauthorized use of your password or username, as well as any other security violation, and to ensure that you exit from your account at the end of each session while using the Service. Verigo will not be responsible for any loss or harm resulting from your failure to follow this section.1.5 Furthermore, by using such services, you will be subject to any additional terms applicable to those services that may be posted on the Service from time to time, including, without limitation, the Privacy Policy at https://myverigo.com/privacy and the FAQ Guide, which explains how to use the Verigo Services in detail. All such words are hereby incorporated into this TOS by reference.2. Description of Service
2.1 Verigo is a technology corporation that does not offer logistics or moving services directly, and it is not a transportation or delivery service provider. It is up to our logistics partners (the "Service Providers'') to accept your delivery requests, and it is up to you to accept their quotes/rates for your delivery (references to "You," "Your," or "User" shall mean references to each visitor to the Website (as mentioned below), as the context requires) (the "service provider"). The Company's service is to connect you with your service Provider/s (the "logistics partners'') through the use of an application provided by Verigo and downloaded and activated by you on your single smartphone or tablet computer (the "Application") or Web application, but it does not include delivery services or any act that could be construed in any way as an act of a Delivery Provider. The Business is not responsible or liable for any Delivery Provider's actions and/or omissions, as well as any delivery or shipping cargo delivered to you3. Mobile Services
3.1 Certain features of the Service are accessible from a mobile device, including I the ability to upload content to the Service from a mobile device, (ii) the ability to search the Service and the Web from a mobile device, and (iii) the ability to access certain features from a mobile device application (collectively, the "Mobile Services''). If you use a mobile device to access the Service, your wireless service provider's normal charges, data rates, and other fees can apply. In addition, downloading, installing, or using such Mobile Services may be prohibited or limited by your carrier, and not all Mobile Services may operate with all carriers or devices. By using the Mobile Services, you accept that we may communicate with you about Verigo and other entities by SMS, Phone call, or other electronic means to your mobile device and that certain details about your use of the Mobile Services may be communicated to us. You accept that Verigo can send you an SMS to verify your mobile device as part of the registration process. You agree to immediately update your Verigo account information if your mobile telephone number changes or is deactivated so that your messages are not forwarded to the person who obtains your old number.4.General Conditions
4.1 You can only access and use the Service for lawful purposes, subject to the terms and conditions of this TOS. All ownership, title, and interest in and to the Service and its components will remain solely with Verigo. Except as provided in Section 12, you may not (a) sublicense, resell, rent, lease, pass, assign, timeshare, or otherwise make the Service available to any third party; and (b) use the Service in any unlawful manner (including, without limitation, in violation of any records, privacy, or export control laws) or in any manner that interferes with or disrupts the Service's integrity or performance or modify, adapt, or hack the Service to, or otherwise attempt to gain unauthorized access to the Service or its related systems or networks, or (c) breach our appropriate use policy (as stated below). You must follow any codes of conduct, rules, or other notices that Verigo sends you or publishes in connection with the Service, and you must notify Verigo immediately if you become aware of a security violation involving the Service. We would not be liable or responsible for the conduct of any third-party carrier offering shipping services for us in connection with the Service.4.2 You hereby reflect that you are the owner of such personal information or are otherwise allowed to provide it to your service provider via the Verigo portal by voluntarily providing us with personal information. You also consent to the collection, use, storage, and/or disclosure of such personal information by us in compliance with this Policy. You understand and accept that your interactions with Verigo will eventually result in the transfer of data, including personal data, across international borders. If you send personal information to your Service provider via our Service, you accept and consent that such personal information may be transferred from your current location to Verigo's and the approved third parties referred to herein's offices and servers in Nigeria, the United States of America, and other countries (the "Other Countries") for storage and processing in compliance with this policy. You accept and agree that the privacy and data security laws of such Other Countries may vary from the privacy and data security laws in effect in your home country and that the relevant Other Countries' privacy and security laws may regulate how your personal information is collected, used, processed, and/or disclosed.4.3 Any software made available by Verigo in conjunction with the Service, including but not limited to the plug-ins, includes proprietary and confidential information that is covered by applicable intellectual property and other laws. This TOS is subject to the following terms and conditions, Verigo hereby grants you a non-transferable, non-sublicensable, and non-exclusive right and license to use the object code of any Program solely in connection with the Service, provided that you do not (and do not authorize any third party to) copy, alter, construct a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, or sell, give, sublicense, or otherwise transfer any right or license under this Agreement. You agree not to access the Service by any means other than the Verigo-provided interface. Any rights not specifically given herein are reserved, and you will not be granted a license or right to use any Verigo or third-party trademark in connection with the Service.5.Prohibited Shipments
5.1 Any products prohibited by law as detailed by our courier partners or any of our other carrier partners may not be tender for shipment.5.2 We or your service provider reserve the right, but not the duty, to open and inspect your shipment at any time, and we or your service provider can authorize and/or notify government authorities to conduct inspections and seize shipments as they see fit. In order to provide the Services, we can photograph products in your shipment for our internal use. We reserve the right to deny or suspend the carriage of any unauthorized goods or any shipment containing materials that may cause harm to other shipments or pose a danger to our equipment, staff, or service providers. We may or may not inform you of either of the above, and we are not liable for any non-delivery of any items prohibited by this TOS or by law, and any such items may be turned over to authorities, discarded, or returned to the sender (in each case in Service providers sole discretion). Your service provider and its agents or third-party business partners can refuse to open, remove packaging, or otherwise inspect your Pre-Packaged Shipment if you so request (defined herein). You forfeit your right to compensation for failure or harm to your shipment by doing so, as outlined in this TOS. You understand and accept, however, that even if you request otherwise, your service provider (and its agents or third-party business partners) will take such actions with respect to your shipment if your service provider decides, in its sole discretion, that such action is appropriate to assess compliance with this TOS or is otherwise needed by applicable law or regulation.6. Payment and charges
6.1 The usage of the mobile Apps and Web app, as well as the Service, is free of charge depending on the Service provider's level of service; however, you must provide Ship details and finance the Verigo-acceptable payment method (usually debit cards or ewallet). All charges for the delivery, as well as any additional fees payable to your service provider (“Charges”), will be credited to the debit card, ewallet, or other payment instrument associated with your account when you plan for delivery. You hereby allow Verigo to charge the Charges to your payment instrument in compliance with these Terms. Unless the parties agree otherwise, all charges, fees, or surcharges will be those in place at the time of shipping, and will be communicated to you via email, the Site, or in-apps. The applicable Charges will be determined by the characteristics of the shipment that you have already sent to your service provider, as well as the rates that have been settled upon. You must notify Verigo or the Service Provider within thirty days if you disagree with any Charges. Verigo has no authority to introduce, amend, or modify rates that have been settled upon between the customer and the service provider.6.2 Shippers are responsible for providing the service provider with accurate and complete shipping details, including the service chosen, the number, weight, and dimensions of shipments. If any element of the shipment information is incomplete or inaccurate, the service provider/logistic partner may change Charges at any time if specified in their T&Cs.6.3 If a distribution method and starting point/end point have been entered into the mobile app / Web app, it will only show quotes from your service provider, giving our users the option to accept or reject each quote. By accepting a quote, you agree to pay the Delivery Price, which includes any applicable VAT/surcharges and other fees.7. Indemnity
7.1 By accepting the User Terms and using the Service and the Application, the User agrees to indemnify and hold the Company and service provider harmless against any and all demands, claims, actions, proceedings, costs, charges, or expenses, including but not limited to penalties, storage fees, retrieval and administrative costs, duties, and taxes, incurred, suffered, or sustained by us in connection with the Service and the Application.8.Responsibility for Loss or Damage
8.1 If a shipment is missing or damaged and in the hands of a service provider, you must contact them. Under the Verigo platform, the service provider may or may not have insurance. Customers would be able to select yes or no to take extra cover if the service provider has set up insurance on the website. The terms and conditions of your service provider apply.9. Referrals
9.1 Verigo platform enables service providers to add referral in app from time to time, and can provide a referral program that allows you to receive credits redeemable for shipping services through sharing a special referral connection given to you by your service provider via Verigo platform (the “Referral Link”) with your friends and family.10. Applicable Law and Jurisdiction
10.1 In all respects, this Agreement will be regulated by and construed in compliance with the laws of the Federal Republic of Nigeria.10.2 In any conflict arising out of or in accordance with this Agreement, the Parties hereby consent and submit to the exclusive jurisdiction of the courts (depending on which country you are in).10.3 We can update the User Terms from time to time to reflect changes to the Company site at www.myverigo.com, and such changes will be binding on the User once they are posted.10.4 We reserve the right to make adjustments to the User Terms at any time and without warning.